Low Sensory Shopping Hour

Every Tuesday between 10:30am and 11:30am.

We've introduced a weekly one hour low-sensory shopping experience by making changes in our stores that reduces noise, visual triggers and distractions. These changes are designed to help make a difference to customers who find it challenging to shop in a heightened-sensory environment.

Here are the changes you can expect:

  • no music playing
  • no promotional TVs or screens playing
  • a request for other customers to be respectful and reduce noise
  • limited in-store PA announcements
  • calm, quiet environment
  • aisles clear of boxes and/or trollies
  • limited display lighting